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Jeannette Cezanne has been successfully promoting businesses and other organizations for over twenty years, from creating Web sites to creating copy for start-ups to writing scripts for commercial video presentations. She is creative and persuasive with brochures, flyers, and other public relations and marketing materials for both profit and nonprofit agencies, and specializes in fine detail and fast turnaround. She does research, fact-checking, and copywriting, Web content and design, and all phases of editing, from light touchups to complete rewrites. She also does technical writing and technical editing on Windows, UNIX, and Macintosh platforms. She has worked with clients as diverse as Harvard University, Barnes & Noble, and IBM.

Cynthia Fleming-Wood has over 25 years of experience as a writer in the computer, medical, scientific, and electronics fields. Her strengths are writing, substantive editing, copy editing, and proofreading of manuscripts for publication, dissertations, theses, and technical manuals. Cynthia has familiarity with specific editorial styles (Chicago, APA, and AMA). An Online Help specialist, Cynthia's economic writing style and intuitive designs make her Help systems easy to use and informative. Her writing is consistent and complete, and is well suited for user and administrator documentation. Cynthia writes new documentation from varied source material, such as functional specifications, interviews with developers, and hands-on use of the product. She is also proficient in updating existing documents to reflect new features. She has received several excellence awards from the Society for Technical Communication, and a patent for Installing and Using the License Manager.

Diane L. Foose has 20 years of experience as a full-time freelance copy editor and proofreader of books and journals in the fields of medicine and health, engineering, mathematics, law, the environment, and the social sciences. Some of the journals she has worked on are The Journal of Legal Medicine, Polycyclic Aromatic Compounds, Critical Reviews in Analytical Chemistry, Health Care for Women International, Ocean Development and International Law, Comparative Strategy, Traffic Injury Prevention, and Numerical Heat Transfer. Diane's assignments require an in-depth knowledge of editorial practices, familiarity with specific editorial styles (Chicago, APA, AMA), an understanding of scientific and technical terms, and the ability to handle tables, figures, equations, and other materials.

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Dr. Hugh Glenn taught writing and technical writing to college and university students for many years. Author of Glenn's Guide for Technical Writing and Readings in Reading, he wrote user guides for Pyramid Software products and instructional materials for Benefic Press. As an institutional researcher for a college district, Dr. Glenn conducted demographic studies and telephone surveys. As a full-time grant writer for a nonprofit organization, he also created brochures, query letters, and publicity materials. For one company, Dr. Glenn developed and wrote every corporate document, including its business plan, employee manual, and personnel policies.

Glenn Hilton has 33 years of writing and editing experience, starting with 26 years as a faculty member in the Department of Computing and Information Science at Queen's University in Canada. During this time he supervised numerous Ph.D. and M.Sc. dissertations, served on many examination committees in engineering and the natural sciences, reviewed many articles for research journals, published a textbook in computer systems, and published numerous journal and conference papers. Since retiring from Queen's he has worked as a technical editor and writer. He holds a Ph.D. in Computer Science and a B.Eng. in Electrical Engineering. His subjects of specialization include computer systems, software engineering, computer security, computer science, formal methods, requirements specification, electrical engineering, engineering, mathematics, information technology, telecommunications, computer networks, physics, chemistry, operating systems, UNIX, LaTex, Framemaker, and RoboHELP.

Suzanne Manness is a college professor specializing in technical and business writing. She has written and edited technical manuals, informational brochures, business proposals, and grants. She has also written computer user manuals and technical instrumentation directions. Additionally, she has edited many medical textbooks and medical articles on such subjects as heart transplants, pain management, and anesthesiology. She is an expert in all documentation systems such as Chicago Style, Harvard, APA, American Anthropological Association, and MLA. Her specialty is taking complex material and translating that material into a clear, concise, audience-friendly document.

Nancy Rosenbaum's experience includes writing and editing materials (functional specs, users guides, administrators guides, release notes, data sheets, quick reference guides, training material, help text, test plans with use cases) for commercial software and hardware companies, as well as the internal IT departments of pharmaceutical companies, insurance companies, and consulting companies. Nancy has also written and edited multi-volume permit applications, operating guides, hazard communications standards, and emergency response procedures for environmental engineering and remediation companies. Nancy ensures each document is targeted to its audience, maximizing the documents impact and usability.

Elana Shippen, P.E., is a licensed professional engineer in mechanical engineering At Boeing, she worked as an engineering manager and lead project engineer in their commercial airplanes program. As a consulting engineer, documented design specifications HVAC systems. She edits scientific and technical material such as engineering reports, design specifications, process documents, requests for proposals (RFPs), reference guides, case studies, and mathematics research documents. Elana completed the Technical Writing and Editing Certificate Program at the University of Washington in 2001. She is experienced with various style manuals.

Melissa Simpson teaches academic writing and business and technical communications at Hendrix College and Embry-Riddle Aeronautical Universities. She is skilled in MLA, APA, and Chicago manuals of style. Her work includes writing, editing and testing educational/tutorial manuals and users manuals. She has edited resumes, application letters, fiction and non-fiction books, textbooks, bibliographies, theses, and dissertations. She holds a Master of Arts degree in English and a Bachelor of Arts degree with distinction in English (summa cum laude). She is also a published author whose biography of author Flannery O'Connor was published in 2005.